Phaser 3450 Support Knowledge Base - <B>Close Cover or Check Cartridge</B> Message (R1005019205)

Close Cover or Check Cartridge Message

Step 1

Reinstall the Print Cartridge and Close the Top cover

Solution: Call for service using the Authorized Service Provider (ASP) search tool or the Local Xerox Support Center

Based on the problem description provided, we have determined that your printer needs service.

Please use one of the methods below to make arrangements for service:

Go to the Find an Authorized Xerox Service Provider near you web site

Contact the Local Xerox Support Center for service

If using the local service provider website, please perform the following steps:

Enter your zip code in the space provided.

Choose a mileage distance. The search will locate a Service Provider within the specified range if available.

Click Go. The web site will return a list of Authorized Service Providers (ASP) with their company name, address, phone number, and fax number.

Note: The list of Authorized Service Providers will include the printer models the company is qualified to service. Be sure to select a repair facility that is authorized to repair your printer model.